Delta seeks to resolve claims quickly, identifying liabilities where they exist and denying where it is warranted. Where liability is accepted Delta resolve all quantum issues and move the claim to settlement promptly.

Based on experience, the delivery of prompt settlements is linked closely to managed caseloads. We do not want Adjusters who are overburdened and caseloads are managed so that the Adjuster has sufficient time to address the issues when they arise thus negating leakage and reducing life cycles.

Utilising a national network the Delta team are able to provide skilled resources to resolve complex issues and to bring clarity and solutions to all interested parties.

The claims portfolio is managed on a market leading, web based, Claims Management System with access to claims records and management information for all interested parties.